Golis Telecom Somalia
Human Resources Management
|Booska bannaan||Engineer (Network Operation Center)||La dhejiyey||Ugu danbayn|
|Number of Vacancies||1 Positions||17-12-2018||05-01-2019|
Submit your application to HR office, Golis Bosaso or via Email: firstname.lastname@example.org
Golis Telecom is looking for an experienced TELECOM / Networkign Engineer at Bosaso, who will provide operation and maintenance toward Telecom Network Equipment. The selected candidate will monitor, Maintain, troubleshoot, and escalate to a higher tier network and system issues.
Specific Role and Responsibilities:
NOC Engineer will monitor the performance and capacity of systems using a variety of tools. Also look for hardware, software, and environmental alerts or malfunctions. When an issue is identified, NOC Engineer will work to determine the cause of the problem.
When a problem impacts the services, NOC Engineer will work to isolate or troubleshoot the problem. He will follow standard operating procedures. This may include coordinating with vendors, or other Engineering teams.
Track all Issues
While responding to incidents, NOC Engineer must carefully track and document all issues and resolutions in detail to get a compete record of the health of the system. NOC Engineer will be responsible for updating the ticketing system of NOC.
When problems are too large or complex, NOC Engineer will escalate the issue to the line managers, or vendors for assistance in reaching a resolution. NOC Engineer will maintain ongoing communication within the team and externally, to keep all stakeholders aware of relevant.