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Strategy

Vision
Our vision is to establish a strong, dynamic and flexible organization to serve and benefit our people with the latest available GSM products and services .This will give the customers access to new telecom services that will change their everyday lives.

Mission
Our mission is to become a leading telecom service provider in innovation, service, quality, and economic performance.
To provide best telecom infrastructure in Puntland and to contribute to the growth of Puntland economy.

Objectives
To keep being a Lead Telecom Services Provider in the country.
To provide quality and reliable fixed telecom service to our customer and thereby increase customer’s confidence.
To provide mobile telephone service of high quality and keep being no. 1 GSM operator in the country.

Our Core Values
Golis telecom has always sought to be a value-driven organisation. These values continue to direct our businesses. The six core Golis values underpinning the way we do business are:

1. Add value
The key to adding value lies in being customer focused and business minded. Being innovative and acting as pioneers is part of our heritage. We strive to share knowledge by collaborating in teams and across borders, letting us use our resources efficiently. We take ownership, follow up and give feedback to ensure that we foster simple and sustainable solutions that add value to our customers.

2. Show respect
We show trust, courage and integrity in everything we do. Our employees’ knowledge and diversity are highly valued, with everyone sharing the responsibility for creating a good working climate. We treat others the way we want to be treated; in a professional and fair manner. Customer privacy and network integrity are carefully protected, and we always act in the best interest of both our customers and the company.

3. Make it happen
We make decisions to drive development and change; making planning and fast implementation crucial. We foster a lively business climate where everyone can contribute, and we make the best use of our employees’ competence and commitment. Our customers should experience that it is easy and rewarding to do business with us, and recognize that we deliver on our promise

4. Flexible
We focus on our customers’ needs and adapt our solutions to meet and exceed their expectations.

5. Excellence
We must constantly strive to achieve the highest possible standards in our day-to-day work and in the quality of the goods and services we provide.

6. Responsibility
We must continue to be responsible, sensitive to our communities and environments in which we work, always ensuring that what comes from the customer goes back to the customer many times over.

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